Shipping and Return Policy

Shipping Terms
  • United Exclusives is not responsible for lost, misplaced, or delayed shipments or damaged freight by the freight carriers after they have been dispatched.
  • United Exclusives cannot be held responsible / liable for lost or stolen packages that have delivery confirmation to the address that was provided. The customer accepts full responsibility to file any claim(s) with carrier for damaged and/or lost shipments.
  • United Exclusives is not responsible for mis-delivery errors via carrier, or incorrect shipping info.

 

Turn-around Time

  •  United Exclusives pushes orders out same week unless they are on back-order or pre-order. When they are on back-order and pre-order it can be 2-8 weeks before your order arrives to our store for us to ship out.

Return Policy

  • Any returns or cancellations will likely carry a 20% restocking fee. Once the product has been installed we are unable to offer a refund.  If you have any concerns about fitment, simply share those concerns via email, before you place your order, and our experts will work with you to get a perfect fit! Due to the fact we move quickly, it’s important to notify us immediately if you have concerns.
  • Always contact us with any issues or return questions, we will always work with a customer, however understand that most of our items are very expensive to ship so we must recover these costs, unless the mistake is ours. Contact unitedexclusives@gmail.com for all returns.
  • All refunded items must be approved prior to being returned. Please contact unitedexclusives@gmail.com for a return authorization. Refunds must be requested within 30 days of original receipt of merchandise. Once approved, all items must be returned within 14 days. Money will be refunded in the same manner in which original payment was made. Once product is returned, please allow 14 days for receipt of funds.
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